Technology Summary

Cruises Inc. employs cutting-edge technology solutions specifically designed for our Agents. These systems include everything you need to market, sell and service your customers, including tools designed specifically for home-based Agents.

Business Center

Our private Intranet is your gateway to the rest of the enterprise. It connects you to the rest of the cruise community, using an advanced message board where you can ask questions of other Agents and share best practices. There, you will also learn about special promotions from our cruise line partners in real time.

Consumer Website

Each Cruises Inc. Agent is given six standard websites, each with an easy to remember domain. These sites can be customized with your own personal touch. This allows you to differentiate yourself from other cruise travel agents and agencies. A variety of programs are available to market your website, generate leads and drive online bookings.

Cruise Control

A state-of-the-art agent reservation system gives you real-time direct access to all the major cruise lines' live inventory. This provides up-to-the-minute availability and pricing. Additionally, a suite of customer-facing communications tools - including emails, e-invoices and letters - provide the ability to stay in touch with your clients.

Data Center

Your data is housed in a secure, state-of-the-art data center that provides constant backup power, fire suppression and high-speed internet connectivity. All data is backed up to tape and stored offsite on a daily basis. This means that in the event there is a catastrophic equipment failure, your data is never at risk. Additionally, this facility is designed to withstand a Category 5 hurricane and can be sustained through back-up generators for 14 days. No matter how bad the weather gets, your data will always be protected and accessible.

Payment Card Industry Security Standards

Identity theft is on the rise, so we make sure your customer's financial data stays private by following the PCI security standards. This includes daily and real-time anti-virus scans, firewalls and data encryption. We also employ a third party to perform monthly vulnerability scans to ensure your data stays safe and secure.